This post is about an iPhone Duo whose free repair was refused over a scratch on the corner, and the owner was asked to pay a 2.8 million won repair bill. Many on
Bobaedream (opens in a new window) and
Ruliweb (opens in a new window) complained that Apple refuses free repairs over scratches or whether the box was opened. On
Etoland (opens in a new window), some mocked Apple for hunting for scratches to block free repairs, while others said it can't be helped even if it's unfair. On
Ppomppu (opens in a new window), opinions were split over refusing free repairs and whose responsibility it is as the consumer. On
Humoruniv (opens in a new window), people said Apple's official criteria don't match what unauthorized service centers do, and some called it the behavior of a shady company.
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